Last Updated: July 23, 2026

This Privacy Statement explains how Sartorial Auto Repairs (“we,” “us,” or “our”) collects, uses, and shares information when you visit sartorialautorepairs.com (the “Site”) or contact us through our website forms.

If anything here is unclear, or if you’d like to exercise any of the choices described below, email us at rodstori@sbcglobal.net or call (707) 526-2625.

Quick Summary

Who we are: An independent auto repair shop in Santa Rosa, California, serving Sonoma County and the North Bay. What we collect: Contact information you provide through our website forms, and website analytics that help us understand how visitors use the Site. How we use it: To respond to your inquiries and to operate, secure, and improve our Site. Who we share it with: A small set of service providers that help us run the Site — including Google and our website host — under their own terms. What we don’t do: We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not run advertising or remarketing pixels on the Site. Your control: You can accept or decline non-essential cookies, change your choice at any time, and request access to or deletion of website information you’ve provided. We honor Global Privacy Control (GPC) signals. Tracking: Our Site uses a consent management platform that pauses non-essential tracking and third-party content until you accept.

1. Information We Collect

Information You Provide Directly When you fill out a contact or appointment request form on the Site, we collect the information you choose to provide, which may include your name, email address, phone number, vehicle details, and the contents of your message. Form submissions are sent to our shop and stored on our website server.

Information Collected Automatically When you visit the Site, and only with your consent where required, certain information may be collected automatically, including your IP address and approximate (city/region-level) location, browser and device type, pages you visit, time spent, how you arrived, and the date and time of your visit. This is collected through cookies and similar technologies — see our Cookie Statement for specifics on what loads, when, and how to manage it.

Information We Do Not Collect Through the Website We do not knowingly collect sensitive personal information through the Site. We do not knowingly collect information from anyone we know to be under 18 — see the Children’s Privacy section below.

2. How We Use Your Information

We use website information to:

• Respond to you — reply to inquiries and appointment requests submitted through our forms and follow up as appropriate.
• Operate and secure the Site — maintain functionality, prevent spam and abuse, and protect against security threats.
• Understand and improve the Site — use aggregate analytics (with your consent) to see which content is useful and how visitors find us.
• Comply with law and protect our business — respond to legal process, prevent fraud, and enforce our rights where necessary.

3. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share website information only as needed to operate the Site:

• Service Providers. Third parties that process information on our behalf, under their own terms:
  • Google — provides Google Analytics for website analytics and Google Maps for the location map on our Site. Loaded only after you provide consent.
  • Trustindex — displays our customer reviews from Google. Loaded only after you provide consent.
  • Website host — stores our website data and processes form submissions.
• For Legal and Safety Reasons. We may share information when we believe in good faith it’s necessary to comply with a subpoena, court order, or legal obligation; protect our rights, property, or safety, or that of others; or investigate or prevent fraud or illegal activity.
• Business Transfers. If our business undergoes a merger, acquisition, or similar transaction, information may be transferred as part of it, subject to this Statement.
• With Your Consent. For any sharing not described above, we’ll ask first.

4. Cookies and Tracking Technologies

Our Site uses a consent management platform that gives you control over what loads:

• Functional (always active): Required for the Site to work — remembering your cookie choices, maintaining session security, enabling form submissions, and protecting against spam.
• Statistics (require consent): Google Analytics — does not load until you consent.
• Marketing / embedded content (require consent): The Google Maps location map and our Google reviews display — do not load until you consent.

Our website fonts and our Instagram feed images are served from our own server, so they do not send information to third parties when you visit.

You can change your cookie preferences anytime using the “Manage Consent” link in our footer or through our Cookie Statement and Your Privacy Choices pages.

5. How Long We Keep Your Information

We keep website information only as long as we have a legitimate business or legal need:

• Website inquiry contacts: Up to 2 years from your last interaction, then deleted or anonymized, unless a longer period is required.
• Website analytics data: Per Google Analytics default retention (currently 14 months for user-level data).
• Backups: Information in backups may persist beyond these timeframes due to backup rotation, but is not actively accessed.

6. How We Protect Your Information

We use reasonable technical and organizational measures designed to protect website information from unauthorized access, disclosure, alteration, or destruction, including encrypted connections (HTTPS), access controls, and vetted third-party vendors.

No system is perfectly secure. While we work to protect your information, we cannot guarantee its absolute security. If we become aware of a security incident affecting website personal information, we’ll notify affected individuals as required by applicable law.

7. Children’s Privacy

The Site is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from anyone under 18 through the Site. If you believe we may have inadvertently collected such information, contact us at rodstori@sbcglobal.net and we’ll delete it promptly.

8. Your Privacy Choices and California Rights

Sartorial Auto Repairs is generally not a “business” subject to the California Consumer Privacy Act (CCPA/CPRA). We nonetheless honor the following choices as a good-faith privacy practice for website visitors:

• Access. Request information about the website personal information we hold about you.
• Deletion. Request that we delete website personal information you’ve provided, subject to legal exceptions (such as records we’re required to keep).
• Correction. Request that we correct inaccurate website personal information.
• Opt out of non-essential tracking. Decline non-essential cookies through our banner or the Your Privacy Choices page at any time.
• Non-discrimination. We will not treat you differently for exercising any of these choices.

How to exercise these choices: Email rodstori@sbcglobal.net with the subject line “Privacy Request,” call (707) 526-2625, or write to the address below. We may need to verify your identity, and we’ll respond to verifiable requests within 45 days (with a possible extension if needed, which we’ll tell you about). You may designate an authorized agent to make a request on your behalf with signed written authorization.

Global Privacy Control (GPC). We honor recognized browser-level opt-out signals, including Global Privacy Control. If your browser sends a GPC signal, we treat it as a request to opt out of non-essential tracking. You don’t need to do anything else, though you can also set your preferences manually.

9. Do Not Track Signals

“Do Not Track” (DNT) is a browser setting with no industry-wide standard for how sites should respond. Because Global Privacy Control (GPC) has emerged as the recognized privacy opt-out signal, we honor GPC rather than DNT. If a uniform DNT standard is adopted, we’ll update this Statement.

10. Other State Privacy Laws

If you reside in a state with a comprehensive privacy law, you may have privacy choices similar to those described above. To exercise them, contact us using the information below and reference your state of residence.

11. Users Outside the United States

Our services and Site are intended for users in the United States. If you access the Site from outside the U.S., your information will be processed in the United States, which may have different data protection laws than your country of residence.

12. Updates to This Statement

We may update this Privacy Statement from time to time. When we do, we’ll revise the “Last Updated” date above. If we make material changes affecting your choices, we’ll provide more prominent notice, typically on our website.

13. Contact Us

For questions about this Privacy Statement or website information practices:

Sartorial Auto Repairs 3227 Santa Rosa Ave, Santa Rosa, CA 95407 Email: rodstori@sbcglobal.net Phone: (707) 526-2625